Contact Us
We're here to help! Get in touch with our customer support team for any questions, concerns, or assistance you may need.
Email Support
For general inquiries and customer support
support@auratees.me
We typically respond within 24 hours
Phone Support
Speak directly with our customer service team
+91 84488 17968
Monday - Friday: 9:00 AM - 10:00 PM IST
Business Address
Our headquarters location
AURATEES Inc.
g-56/2, Street 10, Vishwas Park Extn.
New Delhi, Delhi 110059
India
Customer Service Hours
When you can reach our support team
Send us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Quick answers to common questions
How do I track my order?
You can track your order by logging into your account and visiting the "My Orders" section, or by using the tracking number provided in your order confirmation email.
What is your return policy?
We offer a 30-day return policy for most items. Please visit our Returns page for detailed information about our return process and eligibility.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days. International shipping times vary by location.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. You can check availability during checkout.